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Whether you have a question or simply need reassurance, our Home Delivery teams are there to help you and answer your questions.

The information below must be entered in order to use this service. It is collected by SNCF Transport in order to guarantee the best quality of service. The details collected will be sent to SNCF Transport and may, if need be, with its affiliates, partners or service providers. Conforming with the Law of January 1978, you may exercise your right to access, correction, and contestation as well as manage posthumous access to your details, by sending an email to [adresse mail de contact ou lien vers un formulaire de contact].

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If your request is urgent or you would prefer to speak directly with an adviser :


Appelez le 36 35 et dites « Bagages »
(0,40€ / min + prix appel)

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